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The main myths when moving applications to the Cloud

Monday, August 18, 2014

Have you been working in IT anytime during the last five years? If that is the case, you most likely have considered moving your IT applications to the cloud—if you haven't already migrated part or all of your infrastructure. Whether it's pressure from the C-level to reduce total cost of ownership (TCO), the increasing complexity of managing virtualised environments or demand from end users to be able to access applications and data from any device they choose and from wherever they are on the network, the move to the cloud is happening and for good reason.

Some IT administrators still fear that outsourcing critical messaging and collaboration applications to the cloud could put their jobs at stake, but the move is just changing the role of the administrator, allowing them to concentrate more on high-level consideration.

So, on this post, we will look at some of the challenges involved in moving your messaging and collaboration environments to the cloud.

Why Move to the Cloud?

By leveraging the cloud, you can position your IT department as a strategic services broker, which can lower the bottom line substantially for the entire organisation.

1- Reasons to Move to the Cloud

• Cost savings: Moving to the cloud reduces capital expenditures. Complex, virtualised infrastructure requires a significant amount of expensive storage, which cloud providers already have.
• Mobility and device proliferation: End users are increasingly accessing email from smart phones and tablets while on the go. The infrastructure to support these distributed environments is often complex and needs to support heterogeneous virtualisation platforms, which cloud service providers have the resources to do.
• Simple and scalable: The ability to dynamically scale up, down or out and allocate resources as needed without much effort.
• Subscription pricing: Predictable pricing models.
• Reliability: Services guaranteed by strict SLAs.
• Automation: Updates and migrations can be done behind the scenes and automatically.
• Security: Automated backups under specific SLAs.

The Main Myths Associated with Migrating to the Cloud

The cloud is everywhere, whether it's private, hybrid or public. In this new world, companies need to maintain the same visibility and control over applications as when they were hosted on-premises. The rapid growth of the cloud is also leading to the emergence of new services, new ways for services provisioning, and new interaction models between cloud service providers and the ecosystem using cloud resources.

There are a lot of myths about the performance of the messaging platforms in the cloud.

My Cloud Provider is Promising a Perfect Level of Service. I do not need to monitor my environment because my cloud provider already is. 

SLAs are key as they define the quality and types of services expected by both the company and the cloud provider. They are also considered a key competitive differentiator from one service provider to another based on service up-time, level of availability, etc. But, how do you actually know if you are receiving perfect service, or at least the level of service you expected? How do you measure the users' experience? Monitoring the performance of your applications is critical to protect your environment from interruption and data loss because of server resource overload.

My Cloud Provider is Already Using Monitoring Tools - I do not need additional monitoring tools as my cloud provider uses one already and tracks the level of performance on a regular basis. 

Yes, they are most certainly monitoring their cloud environment, but they are likely using network-monitoring tools, which are NOT monitoring performance and are NOT testing the end-user experience. So, you will have network capabilities that will never give you an exact understanding of how your applications are performing on an hourly and daily basis.

I Did Not Monitor my Exchange Environment while it was On-Premises so Why Would I Need to Monitor It in the Cloud?

Anticipating service disruptions is the key way to avoid critical issues that have to be fixed reactively which, in turn, impact your bottom line. It is just as important to monitor on-premises and cloud environments to make sure your users will never be impacted.

I Do Not Need to Monitor because my Users tell me When Something is not Working Correctly

A reactive approach like this for critical messaging platforms is very risky. Do you really want your company executives to call you up complaining that they cannot receive email? It is always a tricky situation when it comes to this point as you are going to invest time and money to solve the problems—time and money that would have been saved with a proactive approach.

Need more of information?

If you would like to know more feel free to download the free partner whitepaper here from one of our partners, GSX. They discuss further the importance of monitoring your migration to avoid outages.

Go-IT is a GSX exclusive partner in Australia and we work in partnership with them to assist clients that would like to migrate to Office 365 on the most reliable manner.

Would like to learn more about it? Would like a free assessment from one of our specialists? Contact us here.